Damaged or Defective Products:
If you have received a damaged product please contact support at info@skinnyboost.com immediately within 7 days of receiving your order. We request that you please take photos of any damaged product and include them in your email to support. If a product or package is determined to be damaged, we will send you a replacement order.
Please include your order confirmation number in the subject line so we can find your order easily and process your request.
Missing or Incorrect Items:
If you have not received all of your order, or we included a product that you did not order, please notify us at info@skinnyboost.com within 7 days of receiving your order of the mistake and we will do our best to get the missing item/s out within 48 hours.
Please include your order confirmation number in the subject line so we can find your order easily and process your request.
Returns or Exchanges:
If you would like to return your unopen and resalable products you may do so by contacting us within 7 days of receiving your order. Please email us at info@skinnyboost.com for a return authorization and return address. Returns or exchanges after 7 days will not be approved. Postage for returns are the responsibility of the buyer.
Please include your order confirmation number in the subject line so we can find your order easily and process your request.
Returns or exchanges for open and/or used product is not allowed.